Operations/Departmental Manager Level 5

You will undergo regular evaluation sessions with trainers and managers. This will enable you to practice key end assessment tasks, including Q&A sessions, practical observations, and professional discussions. To prepare for a final end point assessment, apprentices will be asked to complete a number of activities in-between visits to build confidence and competence in the knowledge, skills and behaviour areas.

You will undertake Maths and English functional skills Level 2 unless proof of prior attainment can be provided. 

You will have full access to assessor support via telephone, email, Skype and web links.  Our Offices are open Monday to Friday 9:00am to 17:00pm if you need to speak to someone about your course.

End point assessment

You will access End Point Assessment following a gateway discussion with your employer and Trainer where entry requirements are discussed, checked and recorded including functional skills at the required level. 

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.

Once you have achieved the Level 5 Operational Management Qualification you can move onto our Level 7 Management.

You will be provided with a log-in to the SCT website lending access to the course resources. 

You will undergo regular evaluation sessions with trainers and managers. And participate in a variety of activities including Q&A sessions, practical observations, and professional discussions, you will also be asked to complete a number of activities in-between visits to build confidence and competence in the knowledge, skills and behaviour areas.

Do I need to be employed to do this course?

Yes, you do need to be employed in an appropriate job role and workplace to receive funding for this course. If you are not currently employed in a relevant job role or workplace to your desired qualification please check out our Commercial or Short Courses.

When am I going to see my assessor?

Once you have been fully enrolled you will hear from your assessor within 7 working days.  Your assessor will arrange to meet with you at your workplace.  It might also be a good idea to invite your employer to attend this meeting so that they are also aware of the expectations of your assessor.  Your assessor will let you have their contact details as they will be able to provide remote support in-between meetings.

How long does it take to get my certificates?

Once you have successfully passed your End Point Assessment you can expect to receive your certificates in 3-4 weeks.

Can I complete my course quicker than 12 months?

Funded Apprentices must undertake a minimum of 365 days in training before you can undertake end point assessment.  If you have a requirement to undertake the course in a shorter timeframe please consider our commercial opportunities where duration can be learner led.

Can I complete more than one course at once?

You can only complete one funded course at a time.  It is not recommended to undertake more than one course at once but should this need arise please speak to a member of the team who can advise you further.

What happens if I change my job or my employer?

Don’t worry!  If you change your employer we can follow you to your new employer (with their approval of course).  If you change job role let us know also as we may be able to deliver something more appropriate to your new role.  It’s important you keep in touch and we can facilitate.

This cost listed on his course reflects the 5% contribution that an employer would pay on behalf of the  employee. The course can also be taken commercially. Please hit the contact us button to find out more about this.